In March 2015, it was reported in The Verge that Amazon will be removing non-compete clauses of 18 months in length from its US employment contracts for hourly-paid workers, after criticism that it was acting unreasonably in preventing such employees from finding other work. Even short-term temporary workers have to sign contracts that prohibit them from working at any company where they would "directly or indirectly" support any good or service that competes with those they helped support at Amazon, for 18 months after leaving Amazon, even if they are fired or made redundant.[190][191]

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A 2015 front-page article in The New York Times profiled several former Amazon employees[192] who together described a "bruising" workplace culture in which workers with illness or other personal crises were pushed out or unfairly evaluated.[11] Bezos responded by writing a Sunday memo to employees,[193] in which he disputed the Times's account of "shockingly callous management practices" that he said would never be tolerated at the company.[11]
Throughout the store there are features like “Most-Wished-For,” a collection of products that are most added to Wish Lists; “Trending Around NYC,” hot products that NYC-area customers are buying on; “Frequently Bought Together”; and “Amazon Exclusives.” These features, along with customer review cards with quotes from actual customer reviews, make it fun and easy to shop.