In 2013, Amazon secured a US$600 million contract with the CIA, which poses a potential conflict of interest involving the Bezos-owned The Washington Post and his newspaper's coverage of the CIA.[200] Kate Martin, director of the Center for National Security Studies, said, "It's a serious potential conflict of interest for a major newspaper like The Washington Post to have a contractual relationship with the government and the most secret part of the government."[201] This was later followed by a US$10 billion contract with the Department of Defence.[155]
One of the pleasures of online shopping is the ease of comparison browsing. With the online-business boom, however, there are now thousands of new stores, and a lot of confusion. Not all Web stores are equal, and hours can be lost--in the pursuit of saving time--perusing Web sites that provide scanty information or complicated procedures or both. And some Web sites turn out to be mere catalog pages and don't allow you to order at all.

Throughout the store there are features like “Most-Wished-For,” a collection of products that are most added to Amazon.com Wish Lists; “Trending Around NYC,” hot products that NYC-area customers are buying on Amazon.com; “Frequently Bought Together”; and “Amazon Exclusives.” These features, along with customer review cards with quotes from actual customer reviews, make it fun and easy to shop.

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